1. Promotes a Safe Work Environment – Commits fully to eliminating hazards, protecting employees, and continuously improving workplace safety and health. Visibly demonstrates and communicates his/her safety and health commitment to employees and others. Sets an example through his/her own actions.
2. Company Business Perspective – Recognizes that Summit Polymers is a business and understands that all decisions, behavior, and actions should support the best interest of the company. Understands the company’s performance objectives, his/her supporting performance objectives, department priorities, and the company’s operating principles and processes.
3. Develop People – Trains subordinates to ensure they have the required technical and management skill needed to succeed in their current role and continues to bring in (as needed) and develop high performing employees to ensure the succession plan is full. Recognizes the talent of employees and equips, enables, and empowers them to achieve objectives independently. Ensures work is challenging and value added.
4. Managing & Measuring Work – Ensures subordinates have a full workload. Clearly assigns responsibility for tasks and decisions. Sets clear objectives and measures. Monitors process, progress, and results. Designs P-D-C-A including reviews into work to ensure successful delivery and quality on deliverables and objectives. Sets the example for work ethic.
5. Planning – Accurately scopes out length and difficulty of projects and program work. Breaks work down into the process steps and develops schedules. Anticipates problems and adjusts. Ensures the team meets the objectives.
6. Priority Setting – Spends his/her time and the time of others on what is important. Zeros in on what is critical and puts the trivial aside.
7. Problem Solving – Builds a culture and practice to surface and solve problems whether they are manufacturing or engineering quality problems, business process problems, customer relationship problems, etc. Understands that surfacing problems requires “Go and See”. Uses the Practical Problem Solving methodology to find the root cause and implement and evaluate countermeasures. And then, ensures standards and processes are put in place to prevent the problem from happening again.
8. Continuous Improvement – Builds a culture and practice of eliminating waste in systems, processes, and work. Looks for improvement opportunities to reduce cost and improve quality through automation, improved efficiency, global perspective, etc. Consistently, achieves performance metrics, then, determines how and makes a plan to do even better.
9. Initiate/Influence – Recognizes opportunities and problems and takes leadership action with his/her own team, cross functional teams, and teams that may include suppliers or customers to drive company performance. Bottom-line orientated, steadfastly pushes self and others for results.
10. Listening – Practices active listening has the patience to hear people out and can accurately restate the opinions of others even when he/she disagrees.
11. Lead a Customer First Culture – Understands people like to do business with people they like and trust. Engage in a positive manner with our customers. Meet their expectations on quality and delivery. Solve problems for them, present fact based solutions options. Keep confidential Summit information inside our company and do not disparage or speak ill of the customer to your subordinates.
12. Positive Leadership – Positively engages employees, motivates people, and builds a culture defined by teamwork and a commitment to get the job done for the company and our customers.
13. Ethics & Values – Supports the Summit Code of Conduct. Leads by example and conducts him/herself with honesty and integrity.
14. Shop Floor Focus “Go & See” –Understands that the “shop floor” is where value added activities take place. This may be the actual shop floor or it may be anyplace where company processes and activities are taking place. The shop floor is constantly changing. Understands that he/she must be on the shop floor to understand the current condition and to address problems.